Entry Form

1. Why was this implemented? Tactical
2. How was it implemented? Strategy
3. What were the outcomes? Baseline measurement from what? How have the outcomes been measured?
4. Projected success? Big picture – sales growth?
5. Customer experience? Internal process or people?

1. Baseline – what was your starting point and your aspirations?
2. What processes have you implemented to achieve customer excellence?
3. Testimonials or reviews that prove you have achieved this
4. What controls have you put in place to maintain customer excellence?

1. Can you demonstrate that the family have had significant influence on the business?
2. How many family members are involved in the management of the business?
3. The company will be financially successful and show a clear vision for the long term future of the business, including planned succession.

1. Growth in percentage terms? From what to what, where did your growth come from?
2. How did you identify growth opportunities?
3. What strategy and tactics have you implemented to initiate the growth?
4. Have you uncovered any unexpected risks and what did you do to mitigate them?
5. How have you managed growth? Plan, budget, people, premises? Adapting to change? What is the scoop for further growth?

Have you changed work space or time to suit employees? Culture? Work life balance? Praise and reward scheme?Mission statement? Implement employee suggestions? Career progression?

1. Staff testimonials?
2. Training?
3. Chance to progress/move around / through the company?
4. Staff benefits?
5. Staff retention and bottom line benefits

Include details of what you have done and why?

1. Established baseline so we can measure success
2. Have set targets for achievements
3. Clearly identified audiences and suitable approaches which are tailored
4. Innovation/creativity or well researched approaches depending on market requirements
5. Outcomes

This award gives businesses and opportunity to think outside of the work they do on a day to day business within their company and to look at how your company is engaging with the Taunton Deane Community to give added value.

Evidence you may consider including should it be pertinent to your application:

1. What has your company done to support the community?
2. What have been the benefits/outcomes to that community?
3. What benefits has your company experienced as a result?
4. Why have you chosen to support the community in this way?

1. What is the vision for your business? Have you an outline plan? Is it clear and concise?
2. What is the market potential? Insight to market research?
3. How is the business being funded? Will current funding methods prevent further growth? Ability to budget?
4. Tell us how the business has evolved? Ability to adapt to change and overcome problems?
5. Successes to date? How has this been measured? Performance against plan?

1. How you have engaged with the people of Taunton Deane and what have been the benefits derived? Include also any information on inclusivity.
2. What has been your progress to date? Are there any additional benefits which you hadn’t anticipated (qualitative and quantitative; it may be that your work has impacted on large numbers of the community or a few in a transformational way?
3. What have you learnt from the work/project and how will that inform your decisions going forward?
4. How do you ensure that you are getting the best possible return against investment, both financially and in using your human resources? Include how you are funded.
5. What are your future plans and how do you hope to achieve them?

You can enter THREE categories as long as the third is Taunton Deane Business of the Year. You can enter this award on its own or as a third entry if you wish but we would urge you to think broadly to maximise your chances.

Evidence you may consider including should it be pertinent to your application:

1. Strong leadership and an entrepreneurial flair
2. How has your business journey brought you to this point?
3. Proven industry/sector leadership
4. Employee and/or Consumer testimonials
5. Evidence of investment